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Terms and Conditions

CANADA’S FAVURITE

Moving Company


  • Award Winning Movers – 2016/2017 Yelp
  • Calls answered within 30 seconds
  • Fully Licensed and Insured Plus WSIB
  • Free dismantling and reassembling
  • No hidden costs

Once Your Reservation is Confirmed:

We will call you the day prior to your move. If you have any questions or concerns, or would like to make changes to your reservation, please email us at info@LetsGetMovingcanada.com. Our dedicated staff will work hard to ensure that you receive the best possible moving experience, which includes punctual, efficient uniformed movers that arrive to your doorstep with a smile.

Our team will handle and transport your furniture as if it were our own. Kindly ensure that if you have a specialty item such as a piano, hot tub or pool table, that you advise us in advance of your move date as special equipment will be required for these items that may be subject to a moving surcharge. At Let’s Get Moving, we have a 4 hour minimum which includes 1 hour travel time for local moves within the GTA. For Example, if your move takes 3 hours from the time we arrive at your door, until we finish at the final destination, we will bill you for 4 hours.

For moves outside the GTA, we will send you an email describing any extra travel time for longer distance moves. We accept Cash, Debit, Visa and MasterCard. Please be advised that we have a 3% processing fee for CREDIT CARDS ONLY and applicable taxes are not included.

Billing:

We bill by the hour and will ensure that your professional movers will work as hard as they can to complete the job to your satisfaction. Although sometimes we may estimate the time it takes to do a job, at the request of a client, we can never be certain as variables do occur such as access, traffic and the amount of items to move.

The final bill will be determined simply on the amount of time it takes and by no other means. It is mutually agreed upon, that by engaging Let’s Get Moving (LGM), that you consign to release the goods to a value of $6.00 per pound per article (generally 10 x more than what you would receive from other companies) and that as consignor, you indemnify and hold harmless LGM for any amount greater.

We do not transport valuables such as cash, jewelry, art and extremely personal mementos. As we are not responsible for these items, we ask you to pack and move these items prior to the arrival of our professional movers.

DAMAGE WAIVER & SERVICE AGREEMENT

9677089 INCORPORATED CANADA

O/A LET’S GET MOVING

445 Eddystone Avenue North York, M3N1H8

I understand and agree that the insurance provided by 9677089 INCORPORATED CANADA, as part of the moving services agreement, is $.60) per pound, per item. I hereby agree that LET’S GET MOVING IS NOT liable for any amount exceeding $.60 per pound, however we may pay up to $6.00 per pound for items damaged as a consideration for using our moving services.

I understand that all claims must be submitted in writing within 30 days of the move date.

I understand that LET’S GET MOVING cannot be held liable for any damage to walls, ceilings, floors or fixtures incurred while in the process of facilitating the move. LET’S GET MOVING will at all times ensure the protection of items using items such as quilted blankets, plastic shrink wrap, straps, etc., and will take precautions to the best of its ability to ensure that items are carefully secured at all times.

I further understand that LET’S GET MOVING will not be liable for any damage to the following items: Marble, granite, china, ceramics, stoneware, lamps, particle board, pressed wood furnishings, Ikea or similarly constructed furnishings, printers, photocopiers and contents of boxes packed by the client.

 LET’S GET MOVING reserves the right to refuse the transport of goods that are deemed to be hazardous, flammable, combustible, toxic and unsanitary, or pose a potential health and safety risk.  In no way shall the refusal to transport such goods affect the client’s responsibility to pay for the moving services. 

CONDITIONS OF CARRIAGE

LIABILITY OF CARRIER
1. The carrier of the goods described in the ball of lading is liable for any loss of or change to goods accepted by him or his agent, except as provided in these Conditions of Carriage.

LIABILITY OF ORIGINATING AND DELIVERY CARRIERS

2. Where a shipment is accepted for carriage by more than 1 carrier, the originating contracting carrier and the carrier who assumes responsibility for delivery to the consignee (thereafter called the delivering carrier), in addition to any other liability provided for under these Conditions of Carriage are liable jointly and severally for any loss of or damage to the goods while they are in the custody of any other carrier to whom the goods are or have been delivered and from which liability the other carrier is not relieved.

RECOVERY FROM CONNECTING CARRIER

3. The originating contracting carrier or the delivering carrier, as the case may be, is entitled to recover from any other carrier to whom the goods are or have been delivered the amount of loss or damage that the originating contracting carrier or delivering carrier, as the case may be, may be required to pay under these Condition of Carriage resulting from any loss of or damage to the goods while they were in the custody of that other carrier.

REMEDY BY CONSIGNOR OR CONSIGNEE

4. Nothing the section 2 or 3 of these Conditions of Carriage deprives a consignor or consignee of any rights he may have against any carrier.

EXECPTION FROM LIABILITY

5. The carrier shall not be liable for the following

(a)Loss, damage or delay to any of the goods described in the bill of landing caused by. (i) an act of God, (ii) the Queen’s or public enemies, (iii) riot, (iv) strikes, (v) a defect or inherent vice in the goods, (vi) an act or default of the consignor, owner of consignee, (vii) authority of law, or (vii) quarantine.

(b)except of damage, deterioration or loss caused by his, his agent’s employee’s negligence, (i) damage to fragile articles that are not packed and unpacked by the contracting carrier, his  agent or employee, (ii) damage to the mechanical, electronic or other operation of radios, phonographs, clocks, appliances, musical instruments, and other equipment, irrespective of who packed those articles, unless servicing and preparation was performed by the contracting carrier, his agent or employee, (iii) deterioration of or damage to perishable food, plants or pets, or (iv) loss of contents of consignor-packed articles unless the containers used are opened for the carrier’s inspection and articles are listed on the bill or landing and receipted for by the carrier and the burden of proving absence of such negligence shall be on the carrier.

(c) damage to or loss of a complete set or until when only part of the set is damaged or lost, in which event the carrier shall only be liable for repair or recovery of the lost or damaged piece or pieces,

(d) damage to the goods at place or places of pick-up at which the consignor or his agent was not in attendance;

(e) damage to the goods at place or places of delivery at which the consignee or his agent was not in attendance and cannot give receipt for goods delivered.

 

DELAY

6.

(1) At the time of acceptance of the contract, the original contracting carrier shall provide the consignor, with a date or time period within which delivery is to be made.

(2) Failure by the carrier to effect delivery within the time specified on the face of the bill of landing shall render him liable for reasonable storage in transit, handling and redelivery charges incurred by the carrier.

ROUTING BY THE CARRIER

7. In case of physical necessity where the carrier forwards the goods by a conveyance that is not a public vehicle. the liability of the carrier is the same as though the entire carriage were by public vehicle.

STOPPAGE IN TRANSIT

8. Where goods are stopped or held in transit at the request of party entitled to so request, the goods are held at the risk of that party.

VALUATION

9. Subject to section 10 of these Conditions of Carriage, the amount of any loss or damage for which the carrier shall be liable, whether or not damage results from negligence of the carrier or its employees or agents, shall be computed on the basis of the value of the lost or damages article at the time and place of shipment.

MAXIMUM LIABILITY

10.

(1) The amount of any loss or damage computed under section 9 of these Conditions of Carriage shall not be exceed the greater of

  • The value declared by the shipper, and
  • $4.41 per kilogram computed on the total weight of the shipment.

(2) Notwithstanding subsection (1) where the consignor releases the shipment to a value of $ 1.32 per kilogram per article or less in writing, the amount of any loss or damage computed under section 9 of these Conditions of Carriage shall not exceed that lower amount

(3) Where section 10 (1) applies, additional changes to cover the additional coverage over $1.32 per kilogram per article shall be paid by the consignee.

CONSIGNOR’S RISK

11.

(1) Where it is agreed that the goods are carried at the risk of the consignor of the goods, that agreement covers only those risks as are necessarily incidental to transportation.

(2) The agreement referred to in subsection (1) shall not relieve the carrier from liability for any loss, damage or delay that may result from any negligent act or omission of the Carrier, his agents or and the burden of proving absence of negligence shall be on the carrier.

 

NOTICE OF CLAIM

12.

(1) No carrier is liable for loss, damage or delay to any goods carried under the bill of landing unless notice thereof setting out

  • particulars of the origin, destination and date of shipment of the goods and
  • the estimated amount claimed in respect of such loss, damage or delay, is given in writing to the original contracting carrier or the delivering  carrier within
  • 60 days after delivery of the goods, or
  • In the case of failure to make delivery, within 9 months from the date of shipment.

(2) The final statement of the claim must be filed within 9 months from the date of shipment.

(3) Either the originating contracting carrier or the delivering carrier, as the case may be, shall acknowledge receipt of claim within 30 days of receipt of the claim.

ARTICLES OF EXTRA-ORDINARY VALUE

13.

(1) No carrier is bound to carry any document, species or any articles of extra-ordinary value unless the carrier specially agrees to do so,

(2) If

(a) goods referred to in subsection (1) are carried without the carriage of those items being specifically agreed to, and

(b) the nature of the goods is not disclosed on the face of the bill of landing, the carrier shall not be liable for any loss or damage.

FREIGHT CHARGES

14.

(1) If required by the carrier, freight and all other lawful charges accruing on the goods shall be paid before delivery.

(2) Notwithstanding subsection (1) where the actual charges exceed by more than 10% the total estimate charges, the consignee shall be allowed 15 days after the day on which the goods are delivered, excluding Saturday and holidays, to pay the amount by which the total actual charges exceed 110% of the total estimated charges.

(3) Where

(a) the actual charges exceed by more that 10% the total estimate charges, and

(b) the consignee pay that extra 10%, the carrier shall unload the shipment in accordance with the agreement for the transportation of the goods notwithstanding that the total charges that of 110% of the total estimate charges remain owing.

(4) The 15 days extension provided in subsection (2) does not apply where the carrier notifies the consignor of the total actual charges immediately after loading, or receives a waiver of the extension provision signed by the consignor.

DANGEROUS GOODS

15. Every person whether as principal or agent, shipping explosives or dangerous goods without previous full disclosure to the carrier as required by law, shall indemnify the carrier against all loss, damage or delay caused thereby. And those goods may be warehoused at the consignor’s risk and expense.

UNDELIVERD GOODS

16.

(1) Where, through no fault of the carrier, the goods cannot be delivered, the carrier shall immediately give notice to the consignor and the consignee that delivery has not been made, and disposal instruction.

(2) Pending receipt of disposal instructions

(a) the goods may be stored in the warehouse of the carrier, subject to a reasonable charge, for storage, or

(b) where the carrier has notified the consignor of his this intention, the goods may be removed to, and stored in, a public or licensed warehouse.

  • at the expense of the consignor, without liability on the part of the carrier and
  • subject to a lien for all freight and other lawful charges, including a reasonable charge for storage.

ALTERATION

17. Subject to section 18 of these Condition of Carriage:

(a) any additional limitation on the carrier’s liability on the bill of lading, and

(b) any alteration, or addition or erasure on the bill of lading, shall be signed or initialed by the consignor or his agent and the originating contracting carrier of this agent and unless so acknowledged shall without effect.

WEIGHTS

18.

(1) It shall be responsibility of the originating contracting carrier or his agent to

(a) show the correct tare, gross and net weights on the bill of landing by use of a certified public scale, and

(b) attach the weight scale ticket to his copy of the bill of lading.

(2) Where certified public scales are not available at origin or at any point within a radius of 16 kilometers thereof, a constructive weight based on 112 kilograms per cubic metre of properly loaded van shall be used.

Lets-get-moving

SEE HOW WE WORK

We are a fully professional moving company staffed with experienced and caring movers. We include strong movers, moving truck, and insurance for all your belongings and property. Our fee for all this is just $125 per hour. That is a great rate for full service with 2 expert movers including the truck.  Any additional mover is $50 extra per hour. The moving time starts when the mover picks up your first piece. Your job is complete when we set down the last piece at your new location.

Disassembly and reassembly are both free of charge. We have all the tools and equipment necessary for any size move. We provide wardrobe box service for your clothes on hangers at no extra cost.

You never have to worry about exorbitant extra fees. We don’t charge extra for gas or Km’s . We just have a 1 hour travel fee for local moves. For example, if your move takes 3 hours, we also charge for 1 hour of travel for a total of 4 hours. You don’t need to make any deposits to book a move and there are no last minute cancellation fees. Our reservation system is very secure, no one can book over your move.

BOOK RIGHT NOW

Testimonials

REAL PROFESSIONAL MOVERS

Let’s Get Moving handled our 7 hour move (from Belleville to Elliot Lake) with the logistical precision of a world class company. They arrived exactly when they said they would and did not leave until the job was done. This was a very difficult move of a 3 bedroom house going 7 hours away but it was no match for their 26 foot truck and 3 man crew. NONE of our items were damaged, everything was professionally wrapped and they brought all of the extras we requested, such as wardrobe boxes, blankets and cardboard boxes. Their prices are UNBEATABLE as we received many quotes from many of their competitors and they were by far the most reasonable on a move of this caliber.
Would definitely recommend Let’s Get Moving to anybody looking for a hassle free move at a fair price.

Adrian M., Belleville

09-08-2017

**STOP**
if’ you are anything like me you will probably browse the whole movers section, call 3 or more movers, ask for quotes and spend several hours trying to figure out which one to go with. I’m telling you right now, stop wasting your time, call these guys and book them. You WILL NOT regret it! Now, after I said that I want to describe my experience to you:
I called around to the top guys on the list here and got some quotes, Tiam from Let’s get moving was fast to reply, although it was sunday afternoon. He wasnt the cheapest but he wasnt the most expensive either so I booked 3 men and a truck through their website and was done within 10 minutes. On the day of the move the guys showed up on time, they had a big van and everything you need to make a successful move, they worked their tail off, no breaks, no games, just went up and down the house and moved everything. When we moved to the new house they did not take forever to make it there, they kept on working hard and strong. everything was put in the right place and done right. Not a single thing was broken or damaged. they were pleasant and friendly.
Bottom line, Let’s get moving is THE moving company you want to hire.
Just make sure to book them in advance as they are busy 🙂

Isaac O., Toronto

08-03-2016

I had heard of Let’s Get Moving when my best friend moved. When I had to move, I spoke to them. Their friendly attitude and answers to my questions convinced me they were the right partners for me. The movers came right on time on the day of the move and helped me load my boxes on the truck. They were very careful to ensure that none of the boxes were open or looked weak. This helped avoid any problems for the future. The team helped me unpack into the new apartment and also ensured I was helped in unpacking. Thank you very much. I highly recommend Let’s Get Moving to everyone for their moving needs.

Hilaria T.

06-12-2016

Thank you Yelpers for your reviews which helped me decide on hiring Let’s Get Moving for my recent move. Tiam was excellent to deal with and my last minute booking of my move was made very easy and problem free. Haroom and Angus were my movers and they were a real pleasure to deal with. They were very careful with all my items while being very quick and efficient.
The truck and their packing materials were clean and everything arrived at my destination in perfect condition. Payment was easy with a credit card. Like everyone says, moving is no fun, but Haroom and Angus were a big help and really relieved the stress of moving. They were also very friendly and courteous and I couldn’t ask for better movers. Thank you Tiam, Haroom, Angus and Let’s Get Moving! I highly recommend them.

Alan W., Toronto

06-27-2016

This was one of the easiest moves thanks to Let’s Get Moving. Booking the move was the easiest of any moving company out there. The quoted price was exactly what we were charged, no hidden fees.
The movers arrived exactly on time and immediately went to work. They were incredibly friendly, fast, efficient, and careful. I assumed after 3.5 hours of loading the truck the crew would stop along the way for lunch, but no. They immediately went to the new house and didn’t stop until everything was unloaded. So the final price we paid was for only moving, and no stoppages.
I have zero complaints about this company. They were the cheapest quote, with the largest truck, and they delivered superbly!

Mrkonya, Toronto

06-09-2017

I hired Let’s Get Moving to help me move and the best part about the move was their wardrobe boxes. I own a lot of clothes and accessories and their boxes were so large and they comfortably stocked my wardrobe. They offer this service for free, fyi, so it is a very good add on to using Let’s Get Moving services. My move was well done and their crew was friendly.

Jessie R.

11-09-2016